Privacy policy

Wandering Words, located at Keramiekstraat 33, 5935 TE Steyl, the Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Contact details

https://wanderingwords.nl
Keramiekstraat 33
5935 TE Steyl
The Netherlands
+31 6 12652872

Wandering Words is the Data Protection Officer of Wandering Words. She can be reached at contact@wanderingwords.nl.

Personal data that we process

Wandering Words processes your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data that we process:

  • First and last name

  • Internet browser and device type

  • Address details

  • Email address

  • IP address

  • Other personal data that you actively provide, for example by creating a profile on our website or through correspondence and telephone contact

  • Information about your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data from website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over the age of 16. We therefore recommend that parents are involved in their children's online activities in order to prevent data about children from being collected without parental consent.

If you believe that we have collected personal data about a minor without such consent, please contact us at contact@wanderingwords.nl. We will then delete this information.

Purposes for which Wandering Words processes your personal data

Wandering Words processes your personal data for the following purposes:

  • To enable you to create an account

  • To process your payment

  • To send our newsletter and/or promotional materials

  • To contact you by telephone or email if this is necessary to provide our services

  • To inform you about changes to our services and products

  • To deliver goods and services to you

  • To analyse your behaviour on our website in order to improve the website and tailor our range of products and services to your preferences

  • Wandering Words also processes personal data when we are legally required to do so, such as data we need for our tax returns.

Automated decision-making

Wandering Words does not use automated decision-making.

How long we retain personal data

Wandering Words does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention period for personal data: 84 months.

Sharing personal data with third parties

Wandering Words shares your personal data with various third parties when this is necessary to fulfil the agreement with you and to comply with any legal obligations. With companies that process your data on our behalf, we enter into data processing agreements to ensure an appropriate level of security and confidentiality of your data. Wandering Words remains responsible for these processing activities.

In addition, Wandering Words may share your personal data with other third parties where this is necessary to fulfil the agreement, comply with a legal obligation, or where you have given your explicit consent.

Category of third party Name and jurisdiction Purpose of processing Personal data shared
E-commerce platform Shopify – data may be processed in the United States Providing, technically supporting and managing the webshop and processing data collected through the webshop Personal data collected through the webshop and Wandering Words' services, including order and customer data
Email and mailing lists Microsoft 365 (Office 365) Providing business email communication and managing the business mailbox Information included in business email correspondence, such as name, email address and other personal data provided through correspondence
Payment processing Shopify Payments Processing payments for webshop orders Name, address and place of residence, order details and payment information, such as bank account or card details where these are processed for payment
Transport and logistics PostNL Delivering orders Name, address and place of residence
Accounting and administration e-Boekhouden.nl Maintaining financial records, bookkeeping and processing sales invoices Name, address and place of residence and general information about the order/purchase

Cookies or similar technologies that we use

Wandering Words uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website functions properly and, for example, remember your preferences. We may also use them to optimise our website.

You can disable cookies by configuring your internet browser so that it no longer stores cookies. You can also delete any information previously stored through your browser settings.

Accessing, correcting or deleting your data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you have given for the processing of your personal data, to object to the processing of your personal data by Wandering Words, and to request data portability.

This means that you can submit a request to us to have the personal data we hold about you provided to you or transferred to another organisation specified by you in a computer-readable format.

You can send a request to access, correct or delete your personal data, request data portability, withdraw your consent, or object to the processing of your personal data to contact@wanderingwords.nl.

To ensure that the request to access your data was made by you, we ask you to include a copy of your identity document with your request. Please black out your photograph, MRZ (machine-readable zone, the strip with numbers at the bottom of your passport), passport number and citizen service number (BSN) on this copy. This is to protect your privacy.

We will respond to your request as soon as possible, and in any event within four weeks.

Wandering Words would also like to inform you that you have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link:

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Wandering Words takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

If you believe that your data is not adequately secured or there are indications of misuse, please email us at contact@wanderingwords.nl.

 

Last updated: 25 august 2026